Published on Wednesday 30 August 2023

Embracing Growth and Collaboration: My Journey as a Managing Agency CFO at IQUW

By Charlotte Constable, Chief Financial Officer

As a Managing Agency CFO at IQUW Group, responsible for the syndicates operating through Lloyd’s of London, my role is one that combines financial expertise with stakeholder-focused leadership. Having worked within various areas of finance at Lloyd’s for a decade, including five years as the Head of FP&A at Talbot, I have experienced the dynamic and fast-paced nature of the industry, constantly needing to adapt to evolving market trends and shifting business demands.

My journey with IQUW began when I applied for the position while on maternity leave with my second child in April 2022. It presented itself as a step up in my career, offering board-level responsibility and an opportunity to transfer the skills I had gained over the years. It was a chance to take on a role that aligned with my aspirations and allowed me to make a significant impact.

A typical day in my role is anything but typical! Much of my role revolves around business planning, forecasting, ensuring that the syndicates’ one to five-year plans are on track – and aligning with investor strategies. I work closely with various departments, fostering cross-departmental collaboration, and monitor quarterly financial results and profitability. My role extends beyond finance too as I engage with external stakeholders and investment managers, reviewing and challenging financial risks.

The best part of my job is the people interaction. It’s not a role where I sit behind a desk crunching numbers all day. Instead, I have the opportunity to engage with the business, providing consultative insights and collaborating with colleagues. The insurance industry, in general, offers tremendous learning opportunities. While data analytics and technical skills are essential, the industry thrives on the expertise and interpersonal skills of its people. I am fortunate to work with a team of highly skilled professionals at IQUW who embody this spirit.

I believe that the culture at IQUW is truly collaborative and communicative. People make themselves available and are always willing to help. While we are not a start-up any more, there is still a palpable entrepreneurial spirit that drives us forward. The company actively encourages growth and development, and many individuals have moved within the organisation, providing ample opportunities for learning and personal advancement.

To thrive in a role like mine, several skills are crucial:

Willingness to learn

Embrace the opportunity to continually learn and stay updated on the latest industry trends and best practices. The insurance industry is constantly evolving, and keeping yourself informed is crucial to staying ahead.

Ability to challenge the status quo

Be willing to question existing processes and norms within the organisation. By challenging the status quo, you can identify areas for improvement and propose innovative solutions that drive positive change.

Data literacy

This one almost goes without saying. It’s essential to develop strong analytical skills to interpret and leverage financial data effectively. The ability to analyse and derive insights from data is crucial in making informed financial decisions and supporting strategic initiatives.


Be proactive in identifying and seizing opportunities for personal and professional growth By embracing new opportunities, you can broaden your skillset and accelerate your career development.

If you are looking for a career that challenges and inspires, where you can contribute to a company’s growth while continuously learning and collaborating with exceptional professionals, I encourage you to explore opportunities with IQUW. Embrace the journey and seize the possibilities that lie ahead!


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