Committed to our responsibilities

We know that everything we do has an impact on the environment, society, and those we work with. That’s why we’re committed to integrating Environmental, Social, and Governance considerations into every facet of our business practice.

Diversity, equity and inclusion

We’re committed to making sure that diversity, fairness, and inclusivity are part of everything we do. We believe that having a workforce that’s diverse and inclusive doesn’t just lead to more creative ideas, but also helps us better understand and meet the needs of our brokers and clients.

To create a workplace where everyone feels valued and respected, we actively look for a variety of people to join our team and give them ongoing training about understanding different cultures. We encourage our team to share their own experiences, and we team up with organisations that promote fairness and inclusion.

Breaking barriers in Motorsport and beyond

Charlie Martin, the first transgender professional motorsports racer visited our office as part of Pride month in June.

International Women’s Day

Driving Innovation and #EmbracingEquity: Empowering women in the Insurance Industry.

Partnering with The Brokerage

We were delighted to welcome interns from The Brokerage over the summer to support our projects and help provide experience in the world of work.

Rewarding our team

Rhian Morris explains how we embed our values through our quarterly colleague reward and recognition scheme.

Strengthening our team through mentoring

Ola Bello discusses taking a leap into uncharted territory by becoming a mentee.

Green fingers

“It’s inspiring to see colleagues giving their time, skills and energy to make a positive impact in the community.”

Community and culture

We have a supportive, forward thinking and high achieving culture that empowers people to achieve their goals and support the wider community. We partner with SANE to help raise awareness and understanding of mental health conditions and give all employees time off to take part in local volunteering and charitable efforts that can really make a difference in our communities.

Sports and social

Our Sports and Social Committee arranges various activities including 5-a-side football in Shoreditch. Hear from our own Lioness, Tilly Howson-Ray.

Making hybrid working work

The best of both worlds. Hear form our Swansea team about the benefits of working two days from home and three days in a vibrant office environment.

Paternity Leave

Read how flexible and generous paternity leave helped in those early weeks of parenthood.

Getting work-life balance right

“I managed to strike a balance and prove that personal growth is achievable even amidst the joys and challenges of parenthood!”


We know that our businesses have an impact on the environment. As we grow, it’s important that we continue to develop our commitments and become more active in the climate conversation. As Lloyd’s syndicates, we fully aligned with Lloyd’s’ ESG guidance. IQUW does not insure thermal coal mines, thermal coal-fired power plants, oil sands or any new Arctic energy exploration activities and, as the largest motor insurer at Lloyd’s, ERS is well placed to support the transition to electric vehicles and all our policy wordings support electric vehicles.


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