ERS, the specialist motor insurer, have a history in Swansea that goes back 30 years. We’re one of the city’s largest employers, and we pride ourselves on our vibrant, inclusive, friendly culture. As a we grow as a business and as part of the IQUW Group, we have opportunities to join our underwriting, claims and other teams. With a range of benefits, training and the potential for career progression, a career with ERS is an excellent route into the world of insurance. Come and join the family.
Driving your career forward
At ERS we have a number of different entry level roles across various different teams, including Assistant Underwriters and Claims Technicians. Don’t worry if you’ve never worked in insurance it before, we provide full training. What’s most important to us is that you have a strong customer services focus. If you’re a confident speaker and can talk to third parties and customers, then we are very interested in talking to you.
This is a great opportunity to kick start a career in insurance, where you could progress to become a team leader, underwriter or a claims specialist. You can also benefit from a CII apprenticeship program, fully funded by ERS. This is a recognised insurance qualification, not just in motor but across the insurance industry, which can push your career further and help you advance to more specialised claims and underwriting roles.
Our Swansea team pride ourselves in learning and development, as well as having a great team spirit. We host many social and charity events where everyone gets involved. These include charity quizzes, office competitions where teams decorate their space, as well as Summer and Christmas parties. Colleagues are also encouraged to take advantage of volunteering days to support charities and our local community.
If you want to know more about the culture and benefits for ERS roles, download our Employee Value Proposition here.
If this all sounds good to you, apply now using the links at the bottom of this page or by visiting ers.com/careers, and you’ll have the opportunity to talk to a member of our careers team to help you through the application process.
ERS in the news
What our people say…
Helen Boor
PI Claims Handler
Working for ERS is more than just a job. No two days are the same, there is always something new to learn and there are countless opportunities for those who desire a career in the insurance industry.
Personally, having worked for ERS for the past 23 years I have gained a broad knowledge of the claims aspect of insurance and have been given countless hours of support and training to achieve the best in my role.
Every day I get to work with the most committed team of people and over the years have made the best, lifelong friends.
ERS is not just an insurance company, it is a company that values and supports it employees in every aspect of their lives. Every day I get to work for a company whose culture is to put their employees first, a company who I am extremely proud to work for.
Matt Gray
Claims Engineer
I started work at ERS in 2010 dealing with fault/non-fault claims, making liability decisions, dealing with recoveries, theft claims – you name it, I’ve probably dealt with it from a moped to a HGV and all that’s in between! I even had a day out at the Royal Welsh Show when I was working on the agricultural team.
My next move was to the total loss team. This was most probably my favourite area to work for as I got to value all types of vehicles which was interesting as I’m a massive petrol head and love anything with an engine.
The time came when I needed a new challenge and a very big challenge. This was to join the engineering team and obtain qualifications and start a proper career. I attended a bodyshop most Saturdays for almost four years to gain a good understanding and learned the life in the bodyshop. I was sent up the Thatcham and passed my ATA VDA.
I also had an experience of a lifetime at the Gumball3000. People like me don’t get chances like this, but on this occasion, yes, I was picked; it felt like a lottery win. ERS decided to underwrite the Gumball3000, and they wanted me to go out as the onsite claims handler. I travelled 3000 miles, 7 countries in 10 days and went to all luxurious hotels with famous celebrities like CeeLo Green.
Geraint Protheroe
Broker Development Support Executive
ERS is more that a company; it is a place that nurtures you and challenges you to be your best.
ERS develops you and helps you to be your best, as you grow you will find new challenges becoming available to you from across all sectors of the company. We have people that started as claims handlers that now work in Finance, IT, Change and Sales and Marketing. ERS will challenge you and help bring out the very best version of yourself, your only limit is your own imagination.
Current opportunities
Claims Apprenticeship Programme
Our Claims Technicians are on the frontline and provide support and guidance to our customers when having to make a claim.
Personal Injury Handler
Our Personal Injury Claims Handlers negotiate the settlement of claims in an efficient, fair and economical manner in line with the policy wording and Claims Handling Manual.
Assistant Underwriter
This is an entry-level position for those who are interested in learning more about the world of insurance. So, whether you have experience in the insurance industry, have just graduated from university, or are wanting to change careers, this may be the opportunity for you.