ERS appoints new Head of Counter Fraud

ERS is pleased to welcome Tom Cummings as Head of Counter Fraud.

ERS is pleased to welcome Tom Cummings as Head of Counter Fraud.

Tom brings over 10 years’ insurance fraud experience to ERS, will own ERS’ counter fraud strategy and be responsible for managing the suite of tools deployed to combat policy and claims fraud. Tom will report to Declan O’Mahony, ERS’ Head of Claims.

“I am delighted to welcome Tom to the ERS team,” said O’Mahony. “ Tom’s expertise is highly respected in the counter fraud world and his experience in assurance and innovation will complement the work we are doing to embed intelligent automation into our customer journey. We have a zero tolerance to fraud and have stringent defences in place to combat fraud including an AI Fraud model and data enrichment provided by third-party partners Percayso and Dataiku. Tom’s leadership will enable us to face future fraud challenges, ensuring we continue to provide a robust defence for our brokers.

Before joining ERS, Tom was Process Assurance Lead for Counter Fraud at Hastings Direct. Prior to this, he worked at Admiral Insurance in a variety of Fraud roles.

“I am excited to join ERS,” said Tom. “Their commitment to investing in machine learning and other anti-fraud tools, to further automate their fraud detection capabilities, is hugely exciting. Working for a Lloyd’s syndicate with such a unique blend of product lines is an amazing opportunity, and I’m looking forward to sharing my expertise to help ERS grow further within the UK market.”